We process and ship orders within one business day (24 hours) from the time they are placed, Monday–Friday, excluding holidays.

Delivery timelines shown at checkout are estimates provided by our shipping partner (DHL) and begin after your order has been processed. Once a package is in transit, delivery is the responsibility of the carrier, and any delays are unfortunately beyond our control.

Returns are accepted within 30 days of purchase for a refund, exchange or store credit. 

For more information view our complete Shipping & Return Policy.

At Dragon Hemp, we’re dedicated to providing products that support and empower you on your wellness journey. If you’re not completely satisfied with a product, we’ll make it right—whether that means helping you find a suitable alternative or offering a refund.*

Just email us at info@dragonhemp.com within the return window to get started.

Your trust matters to us, and we’re here to ensure you feel confident and cared for at every step.

*Please note: For opened items, our Peace-of-Mind Guarantee applies only to your first purchase of each product with no more than 25% used—except in the case of a verified manufacturing defect. It does not apply to subscription orders or sale items.