Frequently Asked Questions
I. Apothecary, Ingredients & Formulas
What does the name Dragon Hemp mean?
It is the balance of two worlds. "Dragon" represents the active, Yang energy of Traditional Chinese Medicine (TCM) and ancient herbal wisdom. "Hemp" represents the grounding, Yin energy of modern cannabinoids (CBD). Together, they form a complete system designed to target the root cause of ailments, not just the symptoms.
Who formulates your products?
Every Dragon Hemp formula is originally crafted by our founder, Kevin Menard, L.Ac., at his sports medicine clinic in Sag Harbor, NY.
These blends are the result of years of clinical practice and direct feedback from real patients. Kevin meticulously refined each formula to ensure it delivered effective relief, extending the healing benefits of his acupuncture treatments to support recovery, sleep, and performance at home.
What is in your formulas?
We blend cannabinoids from organic, American-grown hemp with sustainably sourced Chinese herbs.
• The Hemp: We use Full-Spectrum and Broad-Spectrum extracts rich in CBD, CBN, CBG, and CBC.
• The Herbs: We source functional botanicals (like Turmeric, Corydalis, and Schisandra) from trusted growers worldwide. You can view the full ingredient list and Third-Party Lab Results (COAs) on every product page under the "Ingredients & Testing" tab.
To learn more visit our Ingredients Index.
Are your products lab-tested?
Yes, rigorously. Every batch is third-party tested for potency, purity, pesticides, and heavy metals. We believe in total transparency—scan the QR code on your product or visit the product page to see the results.
II. Dosing, Usage & Effects
How much should I take?
We recommend a "Low and Slow" approach. Every body is unique, and finding your "sweet spot" may take a few days of adjustment.
• Start Small: For tinctures, start with 1 full dropper (1ml) daily. For gummies, start with 1 gummy (or 1/2 gummy for THC products).
• Consistency is Key: Chinese herbs work best when they build up in your system. For long-term benefits (like sleep or inflammation), try to take your dose at the same time every day.
• Check the Label: Because every formula is unique, specific dosing instructions can be found on each individual product page under the "How to Use" tab.
Have specific questions about dosing? We are here to help. You can chat with us live (bottom right corner) or email info@dragonhemp.com.
What does the green "+" symbol mean?
The Green "+" marks our High-Potency / THC-Infused collection (such as Sleep Gummies+ or Relief+). These products contain Hemp-Derived Delta-9 THC in amounts that will produce a psychoactive or euphoric effect. They are designed for stronger relief, deeper sleep, or social uplift.
What is Hemp-Derived Delta-9 THC?
It is exactly the same natural compound found in cannabis, but extracted from federally legal hemp plants.
• Is it synthetic? No. We do not use synthetic Delta-8 or "gas station" cannabinoids. We use only natural, plant-derived Delta-9 THC.
• Is it legal? Yes. All our products contain less than 0.3% THC by dry weight, making them federally compliant.
Will these products show up on a drug test?
Yes. Because our formulas are Full-Spectrum (containing trace amounts of THC) or THC-infused (The "+" Line), usage will likely result in a positive drug test. If your job or lifestyle requires testing, we recommend consulting your HR department or sticking to our THC-Free options.
III. Orders, Subscriptions, Shipping & Returns
What is your "Peace-of-Mind" Guarantee?
If you're not satisfied within 30 days, we'll make it right — whether that means adjusting your dosage, exchanging your formula, or returning your purchase. No runaround.
Your body needs time to respond to new botanicals. Many people feel a shift immediately, but true systemic balance builds over time. We recommend committing to your Dragon Hemp protocol for at least two weeks to experience the formula's full potential.
If you're not sure it's working, let us know. Our team is here to help you dial in your protocol — because the right formula for your body is the only one worth taking.
Simply email us at info@dragonhemp.com to get started.
Your trust matters to us, and we’re here to ensure you feel confident and cared for at every step.
How do I manage my subscription?
At Dragon Hemp, we prioritize your autonomy, which is why we provide full, direct control to manage your own recurring orders and frequency in our secure portal.
Log in to your account at any time with your email: account.dragonhemp.com
How long does shipping take?
We process orders within 24 hours (Mon-Fri).
• Standard Shipping: 5–8 business days.
• Express: 2–3 business days.
Note: Shipping timelines shown at checkout reflect carrier estimates, not guarantees, and do not include our 1 business day processing time.
For more details, visit our Shipping & Return Policy.
Do you ship nationwide?
Yes, we ship to all 50 U.S. states. We do not ship internationally at this time due to varying global hemp regulations.
What if I have more questions?
We are here to help. You can chat with us live (bottom right corner) or email info@dragonhemp.com.
A real human from our team will respond within 24 hours.