Frequently Asked Questions

What does the name Dragon Hemp mean?

 

Dragon Hemp represents the fusion of time-honored herbal medicine and modern cannabinoid science—crafted to provide real relief at the root for lasting wellness.

 

The Dragon symbolizes the wisdom and restorative power of Traditional Chinese Medicine, a system that has supported healing for centuries. Hemp represents the next generation of plant-based therapeutics, harnessing the functional benefits of cannabinoids and other active botanicals.

 

Founded by leading practitioner Kevin Menard, LAc., Dragon Hemp was born out of necessity. Seeing firsthand the limitations of conventional care, Kevin developed these formulas to enhance his acupuncture treatments—blending the strengths of ancient herbal wisdom with modern innovation. Now, these carefully crafted remedies are available to support your wellness journey—so you can feel like yourself again.

 


What’s in your formulas?

 

Dragon Hemp products are thoughtfully crafted with carefully sourced ingredients, combining full-spectrum hemp extract and other naturally occurring cannabinoids, Chinese herbs, and native botanical extracts in proprietary blends.

 

All of our products are plant-based, vegan, and feature organically grown U.S. hemp. While we take pride in clean sourcing, some of our internationally imported herbs may not be certified organic due to varying regulations.

 

Each formula is designed for efficacy and convenient application, drawing from ancient practices to meet modern needs. You can find a full list of ingredients on each product’s detail page under ‘Ingredients.’

 


What is your Peace-of-Mind Guarantee? 

 

At Dragon Hemp, we’re dedicated to providing products that support and empower you on your wellness journey. If you’re not completely satisfied with any of our products, we’ll make it right—whether that means helping you find a suitable alternative or offering a full refund.*

Simply email us at info@dragonhemp.com, and we’ll provide a return shipping label to get started.

Your trust matters to us, and we’re here to ensure you feel confident and cared for at every step.

*Please note: For opened items, our Peace-of-Mind Guarantee applies to one item per product, per order or customer — unless defective. 

 

 

Will your products show up on a drug test for THC? 

 

We cannot guarantee that any of our products will not appear on a drug test. All of our products are derived from hemp and contain cannabinoids, with some formulations including THC within federally legal limits, even if only in trace amounts. While these levels are minimal, they are detectable.

 

If you’re subject to regular testing or have concerns, we recommend consulting with your testing provider before using any hemp-based products.

 

For more specific information on individual items, explore the FAQ on their product page. At Dragon Hemp, your peace of mind is always our priority.

 


What does the green "+" on some of your products mean?

 

The green “+” symbol indicates products that contain hemp-derived THC. While all full-spectrum hemp extracts contain trace amounts of THC, products marked with the green “+” feature a higher — often psychoactive — dose.


 

How long does shipping take?

 

Delivery times vary based on the carrier and shipping method selected at checkout. While we can’t guarantee delivery dates, we recommend choosing UPS 1- or 2-day shipping if you need your order by a specific date. Standard economy shipping typically takes 5-8 days, though delivery may be quicker depending on your distance from our headquarters in Sag Harbor, New York.

 

We process and ship orders within one business day (24 hours) from the time they are placed, Monday–Friday, excluding holidays. Orders placed after 12 PM EST will ship the following business day. Orders placed before 12 PM EST may ship the same day. 

 

Once your order ships, any delays are outside our control, but you can track your package and contact the carrier directly for updates. Be sure to double-check your shipping address at checkout to avoid delays.

 

For more information, please visit our Shipping & Returns Policy.

 


Do you ship nationwide?

 

Yes. We ship to all 50 states.

 


Do you ship internationally?

 

No. At this time, due to varying regulations on hemp and cannabinoids, we do not offer international shipping.

 


What is your return policy? 

 

You may return your product within 30 days of purchase for a full refund, exchange or store credit.

 

Returns must include the unused portion of the product or be unused and unopened in its original packaging.

 

Please email us at info@dragonhemp.com to initiate the process, and we’ll provide a prepaid return shipping label.

 

For more information, including exclusions and refund methods, please visit our Shipping & Returns Policy.

 

 

Where are your products manufactured? 

 

Dragon Hemp products are manufactured in cGMP certified facilities in the United States. Dragon Hemp adheres to the all of the latest federal and state regulations regarding growing, sourcing, processing, and manufacturing, and believes in full transparency for all products and ingredients. COA’s and third-party testing results are available via QR codes on each product label or packaging, and available on individual product pages. 

 


Do you sell wholesale?

 

Yes, please email us at info@dragonhemp.com with your name and business and we will respond within 24 hours. 

 


My question is not answered here, how can I contact you?

 

We can be reached by email at info@dragonhemp.com or via live in the bottom right corner.

 

We will respond to all inquiries within 24 hours.